Play Responsibly

18+ ONLY

Your well-being is our priority. This page provides essential resources, support information, and practical tools to ensure your lottery experience remains safe, healthy, and enjoyable.

24/7 Crisis Support Available

If you or someone you know is struggling with gambling, immediate help is available.

What is Responsible Gaming?

Responsible gaming means approaching lottery participation as entertainment, not as a way to make money or solve financial problems. It's about maintaining control, setting limits, and recognizing when play becomes problematic.

Balanced Approach

Treat lottery play as entertainment with a budget you can afford to lose, never as a source of income or financial solution.

Time Management

Set time limits for gaming activities and ensure they don't interfere with personal, professional, or family responsibilities.

Self-Awareness

Regularly assess your gaming habits, emotions, and spending patterns to maintain healthy boundaries and control.

Guidelines for Healthy Play

Follow these practical recommendations to ensure your lottery participation remains safe, enjoyable, and within your control.

Set a Strict Budget

Decide how much money you can afford to spend on lottery tickets before you play. Never exceed this amount, regardless of wins or losses.

Never Chase Losses

Accept losses as part of the entertainment cost. Never try to win back money you've lost by spending more than your budget allows.

Take Regular Breaks

Step away from gaming activities regularly. Use this time to engage in other hobbies, spend time with loved ones, or simply relax.

Avoid Borrowing Money

Never borrow money or use credit to purchase lottery tickets. Only play with discretionary income that won't impact essential expenses.

Don't Play Under Influence

Avoid making gaming decisions when under the influence of alcohol or other substances that impair judgment.

Track Your Time and Money

Keep a record of how much time and money you spend on lottery activities. Regular tracking helps maintain awareness and control.

Warning Signs of Problem Gambling

Recognizing warning signs early can help prevent gambling from becoming a serious problem. If you or someone you know exhibits these behaviors, seek help immediately.

Spending more money or time on lottery tickets than you can afford or intended

Lying to family or friends about gambling activities or spending

Feeling anxious, irritable, or restless when trying to cut down or stop gambling

Gambling to escape problems, stress, or negative emotions

Chasing losses by gambling more to try to win back money

Neglecting work, family, or personal responsibilities due to gambling

Borrowing money or selling possessions to fund gambling

Feeling guilty, ashamed, or depressed about gambling behavior

If you recognize any of these signs, please reach out for help.

Call 1800 858 858 Now

Self-Assessment

Take a moment to honestly reflect on your gaming habits. This brief self-assessment can help you understand your relationship with gambling.

Ask Yourself These Questions

Have you ever felt the need to bet more and more money?

Increasing bet amounts may indicate developing tolerance and loss of control.

Have you ever felt restless or irritable when trying to cut down on gambling?

These feelings may suggest psychological dependence on gambling activities.

Have you gambled to escape problems or relieve negative feelings?

Using gambling as emotional coping mechanism is a warning sign.

Have you lied to family or others to hide the extent of your gambling?

Hiding gambling behavior indicates awareness of problematic activity.

Have you jeopardized relationships, jobs, or opportunities because of gambling?

Gambling that interferes with life priorities requires immediate attention.

If you answered YES to any of these questions, professional support can help.

Access Professional Assessment Tools

Setting and Maintaining Limits

Establishing clear boundaries before you play is essential for responsible gaming. Use these strategies to set effective limits.

Money Limits

Decide in advance how much you can afford to spend on lottery tickets each week or month. Never exceed this amount.

  • Set daily, weekly, or monthly budgets
  • Use only discretionary income
  • Never borrow to gamble

Time Limits

Determine how much time you'll spend on lottery activities and stick to it. Set alarms or reminders to help you stay on track.

  • Allocate specific time slots
  • Use timer reminders
  • Schedule breaks and non-gaming activities

Frequency Limits

Decide how often you'll participate in lottery draws. Space out your play to maintain perspective and avoid compulsive behavior.

  • Choose specific days for play
  • Avoid daily participation
  • Take regular gambling-free periods

Pro Tip: Write Down Your Limits

Physically writing your limits makes them more concrete and easier to remember when making gaming decisions.

Getting Help

You don't have to face gambling problems alone. Professional support services are available 24/7, confidential, and free of charge.

National Gambling Helpline

Free, confidential support available 24 hours a day, 7 days a week for anyone affected by gambling.

1800 858 858

Available for calls, counseling referrals, and crisis support

Online Chat Support

Connect with trained counselors through secure online chat for immediate, confidential assistance.

Start Live Chat

Private, secure, and available around the clock

Counseling Services

Access professional counselors specializing in gambling addiction through face-to-face, phone, or online sessions.

Support Groups

Join peer support groups like Gamblers Anonymous to connect with others who understand your experience.

Mobile Apps

Download apps like BetBlocker or Reset to block gambling sites and track your progress toward recovery.

Support Organizations

We partner with leading responsible gaming organizations to provide comprehensive support and resources for Australian players.

Underage Gaming Prevention

Protecting minors from gambling is a shared responsibility. We enforce strict age verification and provide tools for parents and guardians.

18+ Strict Enforcement

All lottery participation requires age verification. Anyone under 18 is strictly prohibited from purchasing tickets or claiming prizes.

  • Mandatory ID verification for all purchases
  • Age verification before account creation
  • Regular compliance audits and monitoring

Parental Controls

Parents and guardians can use internet filtering tools and device settings to block gambling sites and protect minors.

  • Install content filtering software
  • Monitor children's online activities
  • Educate about gambling risks

If you suspect underage gambling, please report it immediately to our support team or call 1800 858 858.

Our Commitment to You

Responsible gaming isn't just a policy—it's the foundation of everything we do at Roo Jackpot.

Transparency First

We visualize odds clearly through our musical metaphor system, ensuring you always understand the true likelihood of winning before you play.

Powerful Tools

We provide comprehensive limit-setting features, self-exclusion options, and reality checks to help you maintain control over your gaming activities.

Education & Awareness

We continuously educate our community about responsible gaming, warning signs, and available resources through clear, accessible information.

Partnership & Support

We work closely with leading responsible gaming organizations to provide the best possible support infrastructure for our players and their families.

Remember: You're Not Alone

Thousands of Australians face gambling challenges every year. Seeking help is a sign of strength, not weakness. Professional support is available 24/7, confidential, and completely free.